Healthcare Software Platform
FutureRx is a pioneering healthcare technology company offering a cloud-based, modular platform designed to close care gaps, complete interventions, and conduct health assessments by leveraging a vast network of pre-vetted and fully integrated service providers. Their innovative solutions aim to enhance medication adherence and streamline healthcare operations for health plans and pharmacy benefits managers (PBMs).
As a contract UX/UI designer, I was tasked with designing and developing a user-friendly internal system application and CRM for FutureRx, which lacked an existing design style guide. The goal was to create an intuitive interface that aligns with the company's mission to revolutionize healthcare technology.
Led the end-to-end design process using Figma, from user flow mapping to high-fidelity mockups, focusing on clean navigation and logical information hierarchy.
Implemented fast iteration cycles to visualize user interactions and validate design decisions early with internal teams.
Developed a comprehensive design system from scratch to establish brand consistency across FutureRx's digital tools.
Worked directly with the CMO, product owners, offshore developers, and other UX designers to ensure alignment from concept to handoff.
Facilitated collaborative design sessions, set UX standards, and provided mentorship to ensure cohesion across the UI team.
The redesigned internal platform resulted in:
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